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Frequently Asked Questions

Where are my recordings stored and for how long?

Last updated July 24, 2026

ApexStream recordings are stored securely in cloud storage and can be accessed from your dashboard's Media Library or Recordings section.

Recording format

Recordings are saved as MP4 files at the same resolution you streamed. The audio is AAC. There is no re-encode, so the quality matches your broadcast.

Retention by plan

Plan Recording retention
Free 7 days
Hobby 15 days
Creator 15 days
Scale 30 days
Enterprise 365 days

After the retention period ends, recordings are automatically removed. Download anything you want to keep before then.

Storage quota

Each plan also has a storage quota. If you reach it, new recordings may be gated until you free up space or upgrade. You can see your current usage in Settings > Billing.

Good to know: If you downgrade to a plan with a shorter retention window, existing recordings may enter a 14-day grace period before they are deleted. Re-upgrade during that window to keep them.