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Getting Started
8 articles
Connecting Your Streaming Platforms
15 articles
Web Studio
18 articles
Guests in Web Studio
7 articles
Streaming with OBS & External Encoders
8 articles
Recording & Storage
8 articles
AI Clips & Repurposing
7 articles
Podcast Studio
13 articles
Live Chat & Audience Engagement
5 articles
Analytics & Reporting
6 articles
Plans, Pricing & Billing
11 articles
Account & Settings
7 articles
Scheduling & Upload-to-Stream
4 articles
Troubleshooting
14 articles
Frequently Asked Questions
11 articles
General
142 articles
All help articles
._a-clip-is-stuck-processing-what-to-do
General
._a-destination-shows-disconnected
General
._a-tour-of-your-dashboard
General
._add-a-chat-overlay-to-your-obs-stream
General
._add-a-countdown-timer
General
._add-a-name-lower-third
General
._add-a-scrolling-ticker
General
._add-chapters-to-your-episode
General
._add-live-captions
General
._add-music-and-voiceover
General
._add-on-stream-visual-effects
General
._add-your-logo-and-brand-kit
General
._advanced-custom-layouts
General
._ai-clip-limits-and-ai-minutes
General
._apexstream-plans-explained
General
._audience-demographics
General
._can-i-stream-in-1080p-or-4k
General
._can-i-stream-vertically-for-tiktok-reels-shorts
General
._can-i-use-apexstream-for-free
General
._cancel-your-subscription
General
._change-your-account-email
General
._change-your-password
General
._chat-availability-by-platform
General
._choose-how-to-go-live-web-studio-vs-obs
General
._choosing-your-ingest-protocol-rtmp-rtmps-srt-or-whip
General
._clean-up-audio-with-magic-tools
General
._connect-and-stream-to-facebook
General
._connect-and-stream-to-twitch
General
._connect-and-stream-to-youtube
General
._connect-obs-to-apexstream
General
._connect-streamlabs-to-apexstream
General
._connect-vmix-ecamm-or-other-encoders
General
._create-your-apexstream-account
General
._create-your-first-podcast-show
General
._customize-and-trim-your-clips
General
._delete-your-account
General
._distribute-to-spotify
General
._does-apexstream-add-delay-to-my-stream
General
._does-multistreaming-use-more-bandwidth
General
._download-and-post-your-clips
General
._edit-your-episode-audio-editor
General
._editing-or-canceling-a-scheduled-stream
General
._enterprise-plans
General
._find-and-download-your-recordings
General
._find-your-ingest-url-and-stream-key
General
._generate-ai-clips-from-a-recording
General
._get-a-refund-or-failed-payment
General
._getting-started-with-web-studio
General
._go-live-from-web-studio
General
._guest-limits-by-plan
General
._guest-setup-and-device-check
General
._how-destinations-work
General
._how-do-i-contact-support
General
._how-do-i-remove-the-watermark
General
._how-long-can-i-stream-for
General
._how-long-recordings-are-kept
General
._how-many-platforms-can-i-stream-to-at-once
General
._how-stream-recording-works
General
._i-cant-hear-my-guest-or-my-guest-cant-hear-me
General
._i-hear-an-echo-in-web-studio
General
._import-audio-into-an-episode
General
._invite-a-guest
General
._log-in-and-out
General
._manage-notifications
General
._manage-your-subscription
General
._my-camera-isnt-working
General
._my-comments-chat-arent-showing
General
._my-microphone-isnt-working
General
._my-recording-is-missing-or-wont-download
General
._my-stream-keeps-dropping
General
._my-stream-wont-start-on-a-platform
General
._my-stream-wont-start-on-facebook
General
._my-stream-wont-start-on-youtube
General
._my-video-or-audio-quality-is-bad
General
._podcast-download-analytics
General
._private-and-unlisted-youtube-streams
General
._re-stream-a-past-recording
General
._recommended-encoder-settings
General
._reconnect-or-refresh-an-expired-platform-connection
General
._record-in-web-studio
General
._record-separate-guest-tracks-iso-recording
General
._reduce-background-noise-and-echo
General
._remove-or-disconnect-a-destination
General
._reply-to-your-audience
General
._reset-a-forgotten-password
General
._reset-or-regenerate-your-stream-key
General
._revoke-or-remove-a-guest
General
._run-a-live-poll
General
._scenes-and-layouts
General
._schedule-a-stream-in-advance
General
._screen-share-isnt-working
General
._sell-products-live-live-commerce
General
._set-up-microphone-and-audio-mixer
General
._set-up-your-camera
General
._set-your-stream-title-and-description
General
._share-your-screen
General
._stream-a-pre-recorded-video-upload-and-stream
General
._stream-health-bitrate-fps-and-dropped-frames
General
._stream-to-a-custom-srt-destination
General
._stream-to-a-facebook-profile-or-group
General
._stream-to-a-scheduled-youtube-event
General
._stream-to-custom-rtmp
General
._stream-to-instagram
General
._stream-to-linkedin
General
._stream-to-tiktok
General
._stream-to-x-twitter
General
._stream-vertical-9-16-for-reels-shorts-and-tiktok
General
._submit-your-podcast-to-apple-podcasts
General
._supported-payment-methods
General
._test-your-internet-speed-for-streaming
General
._test-your-stream-before-going-live
General
._the-green-room-explained
General
._the-pro-audio-add-on
General
._the-pro-audio-add-on-billing
General
._tips-for-guests-best-audio-and-video
General
._transcribe-your-episode
General
._turn-a-stream-recording-into-a-podcast-episode
General
._understanding-clip-scores-and-why-a-moment-was-chosen
General
._understanding-your-stream-analytics
General
._unified-live-chat-read-all-your-comments-in-one-place
General
._update-billing-info-and-get-invoices
General
._upgrade-or-change-your-plan
General
._use-a-virtual-background
General
._use-your-phone-as-an-extra-camera-companion-mode
General
._viewer-counts-across-platforms
General
._what-are-ai-clips
General
._what-each-plan-unlocks
General
._what-format-and-resolution-are-recordings
General
._what-happens-to-my-content-if-i-downgrade-or-cancel
General
._what-internet-speed-or-equipment-do-i-need
General
._what-is-apexstream
General
._what-is-podcast-studio
General
._where-are-my-recordings-stored-and-for-how-long
General
._which-platforms-can-i-stream-to
General
._why-arent-my-comments-showing-up
General
._why-does-my-stream-have-a-watermark
General
._why-is-my-recording-missing-or-still-processing
General
._why-use-streaming-software-with-apexstream
General
._your-first-multistream-in-5-steps
General
._your-podcast-rss-feed
General
._your-storage-quota
General
._your-stream-history-flight-log
General
A clip is stuck processing β what to do
AI Clips & Repurposing
A destination shows disconnected
Troubleshooting
A tour of your dashboard
Getting Started
Add a chat overlay to your OBS stream
Live Chat & Audience Engagement
Add a countdown timer
Web Studio
Add a name / lower-third
Web Studio
Add a scrolling ticker
Web Studio
Add chapters to your episode
Podcast Studio
Add live captions
Web Studio
Add music and voiceover
Podcast Studio
Add on-stream visual effects
Web Studio
Add your logo & brand kit
Web Studio
Advanced custom layouts
Web Studio
AI Clip limits and AI minutes
AI Clips & Repurposing
ApexStream plans explained
Plans, Pricing & Billing
Audience demographics
Analytics & Reporting
Can I stream in 1080p or 4K?
Frequently Asked Questions
Can I stream vertically for TikTok/Reels/Shorts?
Frequently Asked Questions
Can I use ApexStream for free?
Getting Started
Cancel your subscription
Plans, Pricing & Billing
Change your account email
Account & Settings
Change your password
Account & Settings
Chat availability by platform
Live Chat & Audience Engagement
Choose how to go live: Web Studio vs. OBS
Getting Started
Choosing your ingest protocol: RTMP, RTMPS, SRT or WHIP
Streaming with OBS & External Encoders
Clean up audio with Magic Tools
Podcast Studio
Connect and stream to a Facebook Page
Connecting Your Streaming Platforms
Connect and stream to Twitch
Connecting Your Streaming Platforms
Connect and stream to YouTube
Connecting Your Streaming Platforms
Connect OBS to ApexStream
Streaming with OBS & External Encoders
Connect Streamlabs to ApexStream
Streaming with OBS & External Encoders
Connect vMix / Ecamm / other encoders
Streaming with OBS & External Encoders
Create your ApexStream account
Account & Settings
Create your first podcast show
Podcast Studio
Customize and trim your clips
AI Clips & Repurposing
Delete your account
Account & Settings
Distribute to Spotify
Podcast Studio
Does ApexStream add delay to my stream?
Frequently Asked Questions
Does multistreaming use more of my bandwidth?
Frequently Asked Questions
Download and post your clips
AI Clips & Repurposing
Edit your episode: the audio editor
Podcast Studio
Editing or canceling a scheduled stream
Scheduling & Upload-to-Stream
Enterprise plans
Plans, Pricing & Billing
Find and download your recordings
Recording & Storage
Find your ingest URL and stream key
Streaming with OBS & External Encoders
Generate AI Clips from a recording
AI Clips & Repurposing
Get a refund / failed payment
Plans, Pricing & Billing
Getting started with Web Studio
Web Studio
Go live from Web Studio
Web Studio
Guest limits by plan
Guests in Web Studio
Guest setup & device check
Guests in Web Studio
How destinations work in ApexStream
Connecting Your Streaming Platforms
How do I contact support?
Frequently Asked Questions
How do I remove the ApexStream watermark?
Frequently Asked Questions
How long can I stream for?
Frequently Asked Questions
How long recordings are kept (retention by plan)
Recording & Storage
How many platforms can I stream to at once?
Frequently Asked Questions
How stream recording works
Recording & Storage
I can't hear my guest / my guest can't hear me
Troubleshooting
I hear an echo in Web Studio
Troubleshooting
Import audio into an episode
Podcast Studio
Invite a guest to Web Studio
Guests in Web Studio
Log in and out
Account & Settings
Manage notifications
Account & Settings
Manage your subscription
Plans, Pricing & Billing
My camera isn't working in Web Studio
Troubleshooting
My comments/chat aren't showing
Troubleshooting
My microphone isn't working in Web Studio
Troubleshooting
My recording is missing or won't download
Troubleshooting
My stream keeps dropping or reconnecting
Troubleshooting
My stream won't start on a platform
Troubleshooting
My stream won't start on Facebook
Troubleshooting
My stream won't start on YouTube
Troubleshooting
My video or audio quality is bad
Troubleshooting
Podcast download analytics
Analytics & Reporting
Private & unlisted YouTube streams
Connecting Your Streaming Platforms
Re-stream a past recording
Scheduling & Upload-to-Stream
Recommended encoder settings
Streaming with OBS & External Encoders
Reconnect or refresh an expired platform connection
Connecting Your Streaming Platforms
Record in Web Studio
Recording & Storage
Record separate guest tracks (ISO recording)
Recording & Storage
Reduce background noise & echo
Web Studio
Remove or disconnect a destination
Connecting Your Streaming Platforms
Reply to your audience
Live Chat & Audience Engagement
Reset a forgotten password
Account & Settings
Reset or regenerate your stream key
Streaming with OBS & External Encoders
Revoke or remove a guest
Guests in Web Studio
Run a live poll
Web Studio
Scenes and layouts
Web Studio
Schedule a stream in advance
Scheduling & Upload-to-Stream
Screen share isn't working
Troubleshooting
Sell products live (Live Commerce)
Web Studio
Set up your camera
Web Studio
Set up your microphone and audio mixer
Web Studio
Set your stream title and description
Getting Started
Share your screen
Web Studio
Stream a pre-recorded video ("Upload & Stream")
Scheduling & Upload-to-Stream
Stream health: bitrate, FPS & dropped frames
Analytics & Reporting
Stream to a custom RTMP destination
Connecting Your Streaming Platforms
Stream to a custom SRT destination
Connecting Your Streaming Platforms
Stream to a Facebook Profile or Group
Connecting Your Streaming Platforms
Stream to a scheduled YouTube event
Connecting Your Streaming Platforms
Stream to Instagram (beta)
Connecting Your Streaming Platforms
Stream to LinkedIn
Connecting Your Streaming Platforms
Stream to TikTok
Connecting Your Streaming Platforms
Stream to X (Twitter)
Connecting Your Streaming Platforms
Stream vertical (9:16) for Reels, Shorts & TikTok
Web Studio
Submit your podcast to Apple Podcasts
Podcast Studio
Supported payment methods
Plans, Pricing & Billing
Test your internet speed for streaming
Troubleshooting
Test your stream before going live
Getting Started
The Green Room (backstage) explained
Guests in Web Studio
The Pro Audio add-on
Podcast Studio
The Pro Audio add-on billing
Plans, Pricing & Billing
Tips for guests: best audio & video
Guests in Web Studio
Transcribe your episode
Podcast Studio
Turn a stream recording into a podcast episode
Podcast Studio
Understanding clip scores & why a moment was chosen
AI Clips & Repurposing
Understanding your stream analytics
Analytics & Reporting
Unified live chat: read all your comments in one place
Live Chat & Audience Engagement
Update billing info & get invoices
Plans, Pricing & Billing
Upgrade or change your plan
Plans, Pricing & Billing
Use a virtual background
Web Studio
Use your phone as an extra camera (Companion mode)
Guests in Web Studio
Viewer counts across platforms
Analytics & Reporting
What are AI Clips?
AI Clips & Repurposing
What each plan unlocks
Plans, Pricing & Billing
What format and resolution are recordings?
Recording & Storage
What happens to my content if I downgrade or cancel?
Frequently Asked Questions
What internet speed / equipment do I need?
Frequently Asked Questions
What is ApexStream?
Getting Started
What is Podcast Studio?
Podcast Studio
Where are my recordings stored and for how long?
Frequently Asked Questions
Which platforms can I stream to?
Getting Started
Why aren't my comments showing up?
Live Chat & Audience Engagement
Why does my stream have a watermark?
Plans, Pricing & Billing
Why is my recording missing or still processing?
Recording & Storage
Why use streaming software with ApexStream
Streaming with OBS & External Encoders
Your first multistream in 5 steps
Getting Started
Your podcast RSS feed
Podcast Studio
Your storage quota
Recording & Storage
Your stream history (Flight Log)
Analytics & Reporting