Reset a forgotten password
Last updated July 24, 2026
If you've forgotten your password, here's how to request a reset link and use it to get back into your account.
Request a reset link
- On the login page, click Forgot password?, just below the password field.
- Enter the Email Address associated with your ApexStream account.
- Click Send Reset Link.
You'll see a confirmation message letting you know the email is on its way — with a Didn't get an email? Try again option if it doesn't show up after a few minutes.
Open the link in your email
Open the email from ApexStream — the subject line is "Reset your ApexStream password" — and click the link inside it (or copy and paste it into your browser) to continue.
Good to know: The reset link expires after 1 hour for security. If it's expired or isn't working, go back to the login page and request a fresh one.